La conférence virtuelle des gestionnaires de coopératives 2021
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CMC Information
Are you looking for new ideas and information to strengthen your co-op management skills? Would you like to meet and network with other co-op managers?
Join us for the 2021 Co-operative Management Conference (CMC)! The CMC is the only national professional development opportunity for managers and staff of housing co-operatives. And it’s just one of the many events at CHF Canada’s Virtual Annual Meeting. Our 2021 program includes workshops for both new and experienced managers.
The CMC will be held Friday, June 11, but do note that one IHM course will begin on June 7.
Co-op Managers Reference Group
CHF Canada would like to thank the Co-op Managers Reference Group for its valuable contributions to this year’s conference and all our virtual events of 2020-2021.
- Laurene Hele
- Sandi Enns
- Carine Nind
- Judith Sainsbury
Program
lundi 7 juin | 10 h 00 HAE
Rehearsal
mardi 8 juin | 13 h 30 HAE
P01: The Institute Of Housing Management Course – The COVID-19 challenge (Part 2)
The pandemic surprised everyone! It changed not only our lives but the business world as well. This IHM course will review COVID-19’s impact, from its negative effects such as stress, panic and fear, to the positive steps taken related to housing and housing co-ops. How did we communicate to members, boards of directors, contractors, agencies and others? How did we adapt to transform everyday services into essentials for housing communities? What did we learn from this experience, and how can it improve the work we do and inform what we do going forward?
mardi 8 juin | 19 h 00 HAE
Webinaire pré-AGA/Testez votre connexion (facultatif)
Soyez des nôtres pour une visite guidée vous montrant le déroulement de notre AGA virtuelle et pour obtenir des réponses à toutes vos questions.
Vous pourrez également vous connecter à la plateforme que nous utiliserons pour notre AGA virtuelle. Nous vous poserons des questions amusantes pour que vous puissiez vous entraîner à utiliser le système de vote et vous assurer d’être prêt pour l’assemblée virtuelle.
Vous pourrez accéder à cette séance par le biais du portail des événements. Vous n’êtes pas libre à cette date ? Ne vous en faites pas.Nous pouvons vous envoyer enregistrement.
mercredi 9 juin | 13 h 30 HAE
P01: The Institute Of Housing Management Course – The COVID-19 challenge (Part 3)
The pandemic surprised everyone! It changed not only our lives but the business world as well. This IHM course will review COVID-19’s impact, from its negative effects such as stress, panic and fear, to the positive steps taken related to housing and housing co-ops. How did we communicate to members, boards of directors, contractors, agencies and others? How did we adapt to transform everyday services into essentials for housing communities? What did we learn from this experience, and how can it improve the work we do and inform what we do going forward?
jeudi 10 juin | 11 h 00 HAE
P01: The Institute Of Housing Management Course – The COVID-19 challenge (Part 4)
The pandemic surprised everyone! It changed not only our lives but the business world as well. This IHM course will review COVID-19’s impact, from its negative effects such as stress, panic and fear, to the positive steps taken related to housing and housing co-ops. How did we communicate to members, boards of directors, contractors, agencies and others? How did we adapt to transform everyday services into essentials for housing communities? What did we learn from this experience, and how can it improve the work we do and inform what we do going forward?
jeudi 10 juin | 15 h 00 HAE
Séance plénière d'ouverture
Nous ouvrirons notre assemblée générale annuelle (AGA) virtuelle avec une reconnaissance de territoire et un discours à ne pas manquer de Margaret Pfoh, présidente-directrice générale de l’Aboriginal Housing Management Association. Par la suite, ne manquez pas de participer à cette première activité sociale en ligne, où vous pourrez choisir entre une salle de célébration avec un DJ, une salle de jeux-questionnaires ou un salon de détente !
Séance plénière d'ouverture (Français)
Nous ouvrirons notre assemblée générale annuelle (AGA) virtuelle avec une reconnaissance de territoire et un discours à ne pas manquer de Margaret Pfoh, présidente-directrice générale de l’Aboriginal Housing Management Association. Par la suite, ne manquez pas de participer à cette première activité sociale en ligne, où vous pourrez choisir entre une salle de célébration avec un DJ, une salle de jeux-questionnaires ou un salon de détente !
jeudi 10 juin | 16 h 15 HAE
Salle de fête
Participez à notre concours « Les coopérateurs ont du talent » (avec vote et DJ en direct !). Découvrez les talents de vos collègues coopérateurs et écoutez de bonnes pièces musicales !
Salle des jeux-questionnaires
Mettez vos connaissances à l’épreuve avec quelques questions générales et questions sur les coopératives !
Salon de détente
Profitez d’une atmosphère plus détendue pour rencontrer et établir des liens avec d’autres membres de coopératives de partout au Canada. Vous n’avez qu’à cliquer sur ce lien qui vous mènera à la plateforme Wonder.me et à entrer dans n’importe quelle pièce de votre choix !
vendredi 11 juin | 8 h 00 HAE
Garnissez votre vendredi de contenu préenregistré (à regarder en tout temps!)
Regardez l'un
des ateliers préenregistrés suivants pour remplir votre vendredi!
·
J301: Inclusive co-ops: advocating positive
system change
·
J302: Co-op futures: members take the lead
·
J303: The co-op difference: empowering
marginalized communities
·
J304: Night-mare proofing your co-op: experts’
debate
J301 PRÉENREGISTRÉ: Inclusive co-ops: advocating positive system change
J302 PRÉENREGISTRÉ: Co-op futures: members take the lead
Now more than ever it’s time to champion the future of co-operative housing.
The pandemic exposed health and socio-economic inequalities and has led to renewed public awareness in creating more affordable housing. Co-op members are needed to seize this opportunity to drive growth and sustainability and to champion co-operative housing.
Join us as we meet fellow members from across Canada who have answered the call to action to build, develop, advocate and protect the natural environment. These individuals are making tremendous strides in effective and long-lasting change. Learn how you too can shape the future you want.
Sponsored by:
J303 PRÉENREGISTRÉ: The co-op difference: empowering marginalized communities
Co-operatives are founded upon individuals coming together to meet a common need. While we’re familiar with the co-op model for providing safe, secure and affordable housing, there are many other types of co-operatives integral to our economy and our communities.
This panel will explore the difference that co-operatives make, particularly for groups that are or have been marginalized.
Our moderator is a young co-op activist at the centre of new and exciting developments. She will welcome panelists to this exploration and conversation about the power of co-ops.
J304 PRÉENREGISTRÉ: Nightmare-proofing your co-op: experts’ debate
vendredi 11 juin | 11 h 00 HAE
P02: This is your co-op manager calling
The co-op manager’s report has a big impact on governance, and well-thought-out communication is a critical success factor for a housing co-op.
Come to this workshop to talk about:
- writing reports and letters
- presenting oral reports
- general communication within the co-op.
P03: When rights collide!
Join Ontario housing lawyer Celia Chandler for a discussion about managing situations when one member’s rights appear to collide with another’s. Using real-life examples, Celia will explain how to distinguish when the rights involved are human rights and offer resolution strategies.
P04: True or false: anybody can conduct a reserve fund study
Sponsored by:
vendredi 11 juin | 12 h 30 HAE
Déjeuner de réseautage du personnel
Tous les participants à la CGC sont invités à assister au déjeuner de réseautage. C’est l’occasion de recevoir des mises à jour sur des questions importantes pour les gestionnaires et le personnel des coopératives. Special presentation: Inspiring Stories from Co-ops During the Pandemic. You have all been going above and beyond for your communities over the past year. This session is about sharing the good stories of how co-operatives, and the very dedicated people within them, are helping their members and the broader community during a difficult time. These examples come from co-ops of all types from around the world.
vendredi 11 juin | 14 h 00 HAE
P05: Fatigue and burnout prevention
P06: Whether office or home, the work still needs to be done
COVID-19 has changed our regular ways of working. This workshop will feature four presentations from Co-op Cost Cutter partners to help co-op managers become more efficient.
You will hear from:
- Alterna Savings and Credit Union Ltd.
- DDL Document Direction
- NewViews Accounting Software
- Grand & Toy.
We will have a draw for a door prize, given by Alterna Savings.
P07: Managing maintenance staff and contractors: a major priority
How do you deal with maintenance staff and contractors to ensure your buildings are well kept and functioning optimally? How do you know when to use staff or a contractor? Are there advantages and/or disadvantages of using one or the other? This workshop will answer these questions and discuss the importance of having a respectful relationship with both maintenance staff and contractors.
vendredi 11 juin | 16 h 00 HAE
Plénière et cocktail virtuels
Commandité par:
vendredi 11 juin | 19 h 00 HAE
Projection spéciale du documentaire Atautsikut : Leaving None Behind et séance de questions-réponses avec le réalisateur et les invités (facultatif)
Commandité par :
samedi 12 juin | 11 h 00 HAE
FFM101: Essential skills for shifting from conflict to growth
- Self-regulating so you are cool, calm and collected
- Managing defensive responses
- Applying a four-step model to navigate difficult conversations with ease
Sponsored By:
FFM102: Coping with curveballs: ready, set, plan for the unplanned!
While policies and procedures exist to guide us through the day-to-day operations of our housing co-ops, what do we do in situations where we have no precedent of best practice to fall back on? Meeting unforeseen challenges and changes with effective recovery measures is integral to our ongoing success and sustainability. More than disaster recovery plans, we need to be able to address surprises with a decisive response.
Join this workshop to:
- Learn the simple triage technique that can be used to address emergency situations at your co-op
- Feel better prepared to cope with unforeseen challenges and changes
- Create best practices for your co-op that help you recover from curveballs.
Sponsored by:
FFM103: Rebuilding community post-pandemic: practical tools to get started
Commandité par:
FFM104: Making the most of your co-op staff or manager
How can you make better use of the limited time your manager has? This session will tackle three ways:
- Know their job description – everyone should be clear on their role and their capacity, making expectations realistic and achievable
- Review their job description and evaluate their work – you should continually improve how work is done at the co-op so staff have enough hours to do their job well
- Empty their head – if they decide to take that world cruise, your co-op can continue without them!
samedi 12 juin | 12 h 45 HAE
Pause de réseautage des membres (facultative)
Joignez-vous à des membres de partout au Canada pour des discussions informelles pendant la pause. Vous serez placé dans une salle de discussion et vous aurez la possibilité de discuter et de communiquer avec vos collègues coopérateurs partout au pays. Et si vous souhaitez essayer une recette du livre de recettes de partage coopératif en ligne, n’hésitez pas à montrer aux autres ce que vous avez fait ! Tous les participants seront inscrits au tirage d’un panier-cadeau de 50 $ pour les amateurs de chocolat Camino !
samedi 12 juin | 14 h 00 HAE
FFM201: Preventative maintenance: member versus co-op responsibility
Your property and buildings are your most important assets. Keeping members happy in comfortable, well-maintained homes is also essential. You need skilled professionals to get great maintenance results, but there is still a critical role for members. This includes making sure that problems are spotted before they become more serious and costly.
This session will help you:
- recognize what is – and isn’t – a member’s responsibility
- plan a routine preventative-maintenance calendar
- understand the importance of clear and well-thought-out policies on maintenance
- appreciate the role such policies play in member engagement
- make sure all of this doesn’t just exist on paper!
FFM202: Hidden in plain sight: exploring how racism actually works
Please note that due to the sensitive nature of this subject, this workshop will not be recorded.
By unpacking the origins of racist thought, this session will deconstruct common myths and misconceptions about racism. We will uncover key insights as to how social norms, biases, power and privilege have become the dangerous status quo that we all, knowingly or unknowingly, participate in. This interactive conversation will shed light on the unspoken, problematic behaviours that negatively impact our individual and collective experiences. It will identify how to have courageous conversations and help participants identify strategies to become agents of change in confronting racism within our communities and shared spaces. This session will use real examples, peer discussions and reflective exercises. Insightful anti-racism resources and tools will be provided to assist participants with shifting the norm towards a culture that is racially equitable, a culture where no one is left behind.
FFM203: Harnessing your energy, building your resiliency
Commandité par:
FFM204: Chairing a virtual co-op meeting
Our best guess is that through 2021, many co-op meetings will still be held online. With better member turnout and more effective and efficient meetings, online may in fact remain the preferred meeting “location” for some co-ops, long after they’re able to meet again in person.
This session will look at how an already experienced chairperson can transfer their knowledge, skills and attributes to the online meeting environment. The session will cover:
- setting the tone for a warm, welcoming and respectful online space
- understanding how members participate
- establishing virtual meeting guidelines and rules of order
- dealing with difficult situations while online.
samedi 12 juin | 15 h 45 HAE
Salle de fête
Participez à notre concours « Les coopérateurs ont du talent » (avec vote et DJ en direct !). Découvrez les talents de vos collègues coopérateurs et écoutez de bonnes pièces musicales !
Salle des jeux-questionnaires
Mettez vos connaissances à l’épreuve avec quelques questions générales et questions sur les coopératives !
Salon de détente
Profitez d’une atmosphère plus détendue pour rencontrer et établir des liens avec d’autres membres de coopératives de partout au Canada. Vous n’avez qu’à cliquer sur ce lien qui vous mènera à la plateforme Wonder.me et à entrer dans n’importe quelle pièce de votre choix !
dimanche 13 juin | 13 h 00 HAE
Assemblée des membres de l’Ontario
Si vous êtes un délégué de l’Ontario, vous voudrez assister à la dernière assemblée des membres de l’Ontario. Écoutez les mises à jour importantes, approuvez le procès-verbal de l’assemblée de l’année dernière et visionnez une vidéo d’au revoir spéciale au Conseil de l’Ontario.
Assemblée des membres de l’Ontario (Français)
Si vous êtes un délégué de l’Ontario, vous voudrez assister à la dernière assemblée des membres de l’Ontario. Écoutez les mises à jour importantes, approuvez le procès-verbal de l’assemblée de l’année dernière et visionnez une vidéo d’au revoir spéciale au Conseil de l’Ontario.
dimanche 13 juin | 13 h 30 HAE
Waiting Room
dimanche 13 juin | 14 h 00 HAE
AGA nationale
L’AGA virtuelle est votre occasion d’aider à orienter le mouvement canadien de l’habitation coopérative. L’assemblée de cette année est extrêmement importante alors que les membres élisent un tout nouveau conseil d’administration pour gouverner la FHCC.
Nous ouvrirons les
Commandité par:
AGA nationale (ouverture de la salle d’attente à 13 h 30) (Français)
L’AGA virtuelle est votre occasion d’aider à orienter le mouvement canadien de l’habitation coopérative. L’assemblée de cette année est extrêmement importante alors que les membres élisent un tout nouveau conseil d’administration pour gouverner la FHCC.
Nous ouvrirons les
Commandité par:
samedi 13 novembre | 0 h 00 HAE
P01: The Institute Of Housing Management Course – The COVID-19 challenge (Part 1)
What’s New?
The 2021 Co-operative Management Conference (CMC) will be held virtually over a single day, Friday, June 11, 2021.
Six workshops will be offered:
- 3 from 11:00 a.m. to 12:30 p.m. EDT
- 3 from 2:00 p.m. to 3:30 p.m. EDT
- 1 IHM elective course will start Monday, June 8.
You will be invited to participate in a networking lunch from 12:30 p.m. to 1:30 p.m. EDT that will include a guest speaker.
The closing plenary will be held at 4:00 p.m. EDT, with a reports presentation, reference group election and virtual reception with a few surprises!
Institute of Housing Management (IHM)
The Institute of Housing Management offers an accreditation program for property managers and allows co-op managers to get a head start on property management training. The IHM program includes five compulsory courses and one elective course. The compulsory courses are:
- Property and Building Administration
- Building Maintenance for Property Managers
- Strategic and Financial Planning for Property Managers
- Human Relations for Property Managers
- Tenancy Law in Ontario
IHM Elective Courses
For the sixth time we will also present one IHM elective course: The COVID-19 Challenge.
This course provides a half-credit towards your IHM accreditation. This course has a maximum of 30 spots and requires a minimum of 15 students to run. Registration will close on May 28. The cost to attend the course is $200, plus HST. See the program schedule above.
Staff and Managers Networking Lunch
Friday, June 11, 2021,12:30 p.m.–1:30 p.m. EDT
All CMC participants are welcome to attend the networking lunch. This is an opportunity to receive updates on important issues for co-op managers and staff.
Guest speaker Erin Hancock will presentInspiring Stories from Co-ops During the Pandemic.
Co-op Managers and Staff Plenary & Reception
Friday, June 11, 2021,4:00 p.m.–5:30 p.m. EDT
During the plenary, participants will elect three representatives to the Co-op Managers Reference Group – two representatives for a two-year term and one for a one-year term.
Important reports will be presented to co-op managers. One report from the reference group will pertain to the management scholarship and another will highlight the different events hosted by CHF Canada since the 2019 CMC.
The reception is an opportunity to socialize with colleagues and share a virtual cocktail and musical performance.
Sponsored by:
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InscriptionPour plus d’informations
Des questions?Communiquez avec Marie Marin,
la registraire de notre assemblée annuelle :
marie@yesweplan.ca
1-855-867-6601