Annual Meeting & COVID-19 FAQs
Updated April 29, 2020
We have had to make the difficult, but necessary, decision to not go ahead with our Annual Meeting in Halifax.
For those who have already registered for this year’s Annual Meeting, please review the following information.
Q. For the Virtual AGM, how do I find out how to link to the online platform and use the technology?
We will develop and circulate a Virtual AGM Tip Sheet and other aids in May.
Q. Who can attend the Virtual AGM?
Members of CHF Canada in good standing as of 12:00 p.m. ET, June 11, 2020, may appoint a Delegate to attend the Virtual AGM. Observers are also welcome to attend the meeting, but will not have the right to vote. There is no registration fee for members to attend the Virtual AGM.
Q. Can I receive a full refund for Halifax registration fees?
A. Yes. Our Annual Meeting registrar, Marie Marin, will be following up with registrants to provide you with a full refund for your registration. If you would like to defer your registration to 2021 (Ottawa), this is also an option.
Q. Can I receive a full refund on my Halifax hotel booking?
A. Yes. If you have booked your accommodations through one of our partner hotels (The Barrington Hotel, The Prince George Hotel or the Cambridge Suites Hotel), you can cancel your booking with no penalty. You will need to follow up with your hotel, or other accommodation provider, to cancel your own booking. See the bottom of this page for contact details.
Q. Can I receive a refund for my flight?
A. Unfortunately, Air Canada isn’t issuing refunds for flights, only credits. If you booked using the Air Canada promo code (KMJZXVR1), you will need to contact them to have a credit issued. The credits are good until April 30, 2022, meaning that you will be able to use your credit for next year’s Annual Meeting in Ottawa, but not for the year after in Halifax (as all travel on the new booking has to be completed by April 30, 2022).
They are waiving the change fee one time, but any difference between the new and original fares will be collected at the time of re-booking. It’s also important to note that name changes can be done, but for a fee.
We are continuing to gather information and updates through our travel agent, and will post the latest information here. In the meantime, please check Air Canada and Westjet’s websites for the latest updates on COVID-19 travel information.
Q. Why isn’t CHF Canada going back to Halifax in 2021?
A. We had hoped to, but the Halifax Convention Centre is fully booked for next year. We’ll be in Ottawa for 2021, and then back to Halifax in 2022.
Hotel contact information:
June 13, 2020