Terms and Conditions

Cancellation Policy
All cancellations must be made in writing and sent to Ms. Chantal Richer by email at bureau@acpi.ca. If you cancel your registration before September 22, 2025, ACPI will refund the registration fee, less a 25% administrative fee. Any cancellations made after this date will not be refunded unless there are aggravating circumstances supported by official documentation. If a registered delegate does not attend the conference and fails to cancel, he/she will not be entitled to a refund unless there are aggravating circumstances supported by official documentation.

Payment
Payment is due at the time of registration by credit card. Please follow the instructions on the next page to complete your online payment. Your pre-conference registration includes lunch, dinner, two wellness breaks, as well as access to the welcome reception with one beverage and hors d'oeuvres service, on Thursday November 13th. Your conference registration includes access to the welcome reception with one beverage and hors d'oeuvres service on Thrusday November 13th, breakfast, lunch and two wellness breakson Friday November 14th, as well as breakfast and the morning wellness break on Saturday November 15th.

Program changes, workshop cancellations, and delegate substitution
Speakers and presenters were confirmed at the time of publication. However, circumstances beyond the control of the event organizers may result in substitutions or cancellations of speakers or workshops. Therefore, the event organizers reserve the right to make changes to the list of speakers, workshops or program if necessary. The event organizers reserve the right to make changes to the speaker list or conference program and to cancel workshops or events if registration criteria are not met or if events beyond their control occur. Every effort will be made to contact each participant in the event that a workshop is cancelled or changed. Neither ACPI nor the Banff Springs Hotel will assume any responsibility in the event that the conference is cancelled, postponed or rescheduled due to Force Majeure, Act of God, unforeseeable circumstances or any other event that makes the conference impractical or impossible.

You may substitute one delegate at any time; however, you may not include two or more people on the same registration. Please contact the ACPI office at bureau@acpi.ca or 613-230-9111 for any substitutions.

Privacy Policy
Information Collected - When you register, we collect the following information about you: name, name of organization you represent, title, address, telephone number, email address, specific requirements (food allergies or special accessibility needs). Reason for Data Collection - ACPI uses your information to 1) organize the event and communicate with you about the 2023 national Conference. We may use this information to inform you of other products and services that may be of interest to you.

Terms and Conditions

Cancellation Policy
All cancellations of registrations for the Exhibitor Show must be made in writing and sent to Ms. Chantal Richer by email at bureau@acpi.ca. If you cancel your registration before September 22, 2025, ACPI will refund the registration fee, less a 25% administrative fee. Cancellations made after this date will not be refunded unless there are aggravating circumstances supported by official documentation. If a registered exhibitor does not attend the conference and fails to cancel, he/she will not be entitled to a refund unless there are aggravating circumstances supported by official documentation.

Payment
Payment is due at the time of registration by credit card. Please follow the instructions on the payment page to make your payment online. Your registration for the Exhibitor Tradeshow at the conference includes includes access to the welcoming reception with one beverage and hors d'oeuvres service on Thrusday November 13th, breakfast, lunch and two wellness breaks on Friday November 14th, as well as breakfast and one morning wellness break on Saturday November 15th.

Exhibitor space will be equipped with:

• 1 8 x 10 space with drapes
• 1 6-foot table
• 2 chairs
• Access to electricity and Wifi
• 1 wastebasket

Program changes
Please note that speakers and presenters were confirmed at the time of publication. However, circumstances beyond the control of the event organizers may result in substitutions or cancellations of speakers or workshops. Therefore, the event organizers reserve the right to make changes to the list of speakers, workshops, or program if necessary. The event organizers reserve the right to make changes to the speaker list or conference program and to cancel workshops or events if registration criteria are not met or if events beyond their control occur. Every effort will be made to contact each participant in the event that a workshop is cancelled or changed. Neither ACPI nor the Banff Springs Hotel will assume any responsibility in the event that the conference is cancelled, postponed or rescheduled due to Force Majeure, Act of God, unforeseeable circumstances or any other event that makes the conference impractical or impossible.

You may substitute a delegate at any time; however, you may not include two or more people in a single registration. Please contact the ACPI office at bureau@acpi.ca or 613-230-9111 for any substitutions.

Privacy Policy
Information Collected At the time of registration, the information we collect is your name, name of the organization you represent, title, address, phone number, email address, specific requirements (food allergies or special accessibility needs).

Reason for Data Collection - ACPI uses your information to 1) organize and 2) communicate with you about the event. As a participant in the ACPI National Conference, we will not share your information with third parties. We may use the information to inform you of other ACPI products and services that may be of interest to you.