FAQ

1. How do I find out more about workshops?
   Click Co-operative Housing Federation of Canada - AGM
2. What is the difference between a CMC and MEF?
   Co-operative Management Conference (CMC): Workshops and events available only to co-op staff and management.
   Member Education Forum (MEF): Workshops and events designed for co-op members. Co-op staff and managers may also attend these workshops.
3. How do I register more than one person from my co-op? Do we have to register all at once?
   If you are registering more than one person from your co-op, you will need to register each of them separately. When you complete the first registration, you will see a button to “Register another” participant.
   If, at a later date, you would like to register more members from your co-op or organization, you can do so. The system will recognize your history when the next person is registered.
   If you are registering someone else besides yourself, please answer all questions as accurately as possible on their behalf.
   Each participant registered from your co-op or organization must have a unique email address.
4. Do I have to register for my workshop at the same time as I register for the Annual Meeting generally? Can I add those choices later?
   We encourage you to select your workshops when you register to ensure you get your top picks. You can choose them at a later date, but as they fill up quickly, you may lose access to your top choices.
5. I've already registered - how do I add my workshops or change my workshops?
   Reach out to registration@chfcanada.coop for a link to access your registration
6. How are roles at the National Business Meeting determined?
   If your co-op is a voting member of CHF Canada, you must first register a Delegate before you can register additional attendees in other registration types.
   If you are unable to select the Delegate or Alternate option, it means someone from your co-op/organization may have already registered in that role (limit of one Delegate and Alternate per co-op/organization).
7. How do I make changes to my registration?
   The deadline for changing your registration or aspects of your registration by email or phone is May 20. After this date, all changes will have to be made on site at the Conference Services at the Delta Hotel.
8. What does Virtual Attendance for the National Business Meeting Only entail?
   To help encourage greater accessibility and reduce carbon emissions, we are offering co-ops the opportunity to register virtually. This option provides you with the ability to vote and participate online as your co-op’s delegate in the Annual Business Meeting, taking place from 10:30 am – 4:00 pm on Saturday, June 14. Attendees will be able to watch a livestream of the business-meeting, vote, and ask questions online. This option does not include access to any other events of the Annual Meeting. If your co-op registers a Virtual Delegate, they will not be able to register a second Delegate to vote on site, and vice-versa.

If you want to see what your carbon emission savings would be with this option, click here.

CHF Canada Event Policies

Collection and use of personal information
CHF Canada uses the information collected on this form to provide you with information and services related to the CHF Canada Annual Meeting. We also use the information in preparing statistical reports about attendance at the Annual Meeting, for internal use.
Except as otherwise described in this notice, we restrict access to non-public personal information about you to employees of CHF Canada and other parties who must use the information to provide services to you. We will maintain physical, electronic and procedural safeguards in compliance with applicable law and CHF Canada’s policies to guard your personal information from unauthorized access or alteration.
Your email address will be kept separately from any other data for up to two years after this Annual Meeting, for use in contacting you with respect to your participation in CHF Canada-sponsored surveys and consultations, and to provide you with information about other services that may be of interest to you. This information will be stored on a secure server with restricted permissions and used only for the purposes described here.
Please note, there is an Annual Meeting app that will be made available to you for and during the Annual Meeting. It is optional. We are not responsible for the collection, management, or use of any personal information provided in using the app as it is provided by a third party under their Terms & Conditions.
All other personal information collected in your registration for the Annual Meeting will be stored securely with restricted access until such time as it can be destroyed, which will be before the start of the next year’s Annual Meeting.
By registering for the Annual Meeting, you are giving consent to the collection, use and disclosure of your personal information for the purposes identified above.

Public Health & Viruses
The above mandates are subject to change, depending on provincial and municipal pandemic virus related regulations and public health orders. CHF Canada will adjust these precautions as needed. All attendees must adhere to any precautions and requirements should they emerge.
CHF Canada expressly disclaims all financial and legal responsibility for virus related illness. You agree that you will not seek any financial or legal award or compensation from CHF Canada in the event that you contract any virus related illness for any reason, including your attendance at the 2025 CHF Canada Annual Meeting.

Accessibility
CHF Canada will make every reasonable effort to ensure any identified accessibility accommodations or special dietary requirements are attended to at our Annual Meeting. This will include, but not be limited to, disclosing special diet requirements to the Annual Meeting venue, to assist them in preparing menus to meet any special needs.
It is up to each meeting participant, however, to determine what they can or cannot eat, and to be vigilant in ensuring that what they consume meets any dietary restrictions. By registering for the Annual Meeting, you are giving consent to the collection, use and disclosure of your personal information for the purposes identified above.

Photographs and Videos
During the course of the CHF Canada Annual Meeting, CHF Canada staff or other contracted photographers will be taking photographs and videos. These images may be used in CHF Canada’s future print or electronic promotional materials and on CHF Canada’s website for the purposes of reporting news from CHF Canada events and/or for promoting CHF Canada membership and services.
By registering for the Annual Meeting, you acknowledge that your image may be used for the purposes identified above.

Recordings and Electronic Images
CHF Canada will be recording the National Business Meeting on Saturday June 14, 2025. While participant names and images will not be visible during the meeting, those of the presenters will be visible to participants during the session.
A recording of the National Business Meeting will be available after the event. We remind our members and their registered participants that they should not infringe on other people’s privacy and other rights, and in particular should not capture and/or share screen shots or other personal information that they obtain from or during the meeting or from the recording circulated afterwards.

Harassment and Discrimination
CHF Canada believes that our meetings and events should be free from harassment and discrimination. Any attendee who displays inappropriate behavior or creates a disturbance or safety hazard will be subject to having their registration revoked. If you are being harassed or notice an act of harassment, immediately contact:
Dallas Alderson, Director, Public Affairs and Policy at CHF Canada: dalderson@chfcanada.coop
Harassment and discrimination are everyone’s problem.
By working together, we can make sure that our co-operative values are part of our everyday experience.