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Return to Registration form

Contacts and FAQ

Contact Information

Registration Inquiries
regAFHTO@mosaicevents.ca
1-888-495-6066 (Canada and US only)
Registration Management provided by Mosaic Event & Travel Management P: 587-327-0225 | F: 403-202-5501 | mosaicplanning.ca

Program and General Conference Inquiries; Presenter Information
conference@afhto.ca
647-234-8605 x205
www.afhto.ca/conference

Frequently Asked Questions

A block of rooms has been set aside, at a discounted group rate, at the Westin Harbour Castle: visit the Hotel and Travel page for complete details.

The 2019 conference will take place at the Westin Harbour Castle (1 Harbour Square, Toronto, Ontario): visit the Hotel and Travel page for complete details.

Visit the Registration Fees page for complete details.

AFHTO Members are eligible for the AFHTO membership rate. A code (sent by email to all members who have paid 2019-2020 membership fees in full) will be required to receive the membership rate. If you do not know your organization’s access code, please contact your administrator or regAFHTO@mosaicevents.ca.

Yes, non-members can register and will pay the non-member registration fee as listed on the Registration Fees page. Visit the Registration Instructions page for complete details.

Yes, you can register multiple people as a group, for a single invoice and payment (receipt). If members of the group are paying individually (for example, with different credit cards) and require separate invoices or receipts, you must create separate registrations for each. Student registrations cannot be processed as part of a group invoice. Visit the Registration Instructions page for complete details.

Session selection is part of the registration form. Sessions will fill up so we encourage you to make your selections at the time of registration but this does not need to be completed during the initial registration process. You may return at any time to choose/edit session selections by clicking the link in the confirmation email. Visit the Registration Instructions page for complete information.

Don't delay too long or sessions may fill and be sure to select your concurrent sessions by September 4 to ensure your agenda is included in your registration kit.

In past years attendees could register for the IHP sessions online or through an IHP CoP Lead. As of 2017, to streamline the registration process, ALL attendees now need to register online. A nominal fee ($20 early bird rate) has been added to cover associated costs. As these sessions last 2 hours, this still represents tremendous value for money. If you have any questions about the change, please contact us at info@afhto.ca. Visit the Registration Instructions page for complete information.

In past years the pre-conference governance workshop was free to leaders in AFHTO member organizations; however associated costs have increased, so a nominal fee ($40 early bird rate) has been added to address them. As this session last 2 hours, this still represents tremendous value for money. If you have any questions about the change, please contact us at info@afhto.ca.

If you’ve received a confirmation e-mail from AFHTO 2019 Conference - Registration Management, and have paid in full, then you are registered for the conference. Upon completion of registration, an email will be sent to the address(es) entered on the registration form to confirm the registration. Invoices/receipts are available within the email.

If you require the confirmation email to be resent or cannot find the invoice/receipt online, contact regAFHTO@mosaicevents.ca or 1-888-245-4634 for assistance.

Visit the Registration Instructions page for complete information.

Upon completion of registration, an email will be sent to the address(es) entered on the registration form to confirm the registration. Invoices/receipts are available within the email. If you require the confirmation email to be resent or cannot find the invoice/receipt online, contact regAFHTO@mosaicevents.ca or 1-888-245-4634 for assistance.

Visit the Payment Information page for complete information.

You can make changes to your registration online, using the link provided in your confirmation email. Visit the Changes and Cancellations page for complete details.

All cancellation requests must be made in writing by

Cancellation fees apply - visit the Changes and Cancellations page for complete details.

All cancellation requests must be made in writing by

Cancellation fees apply - visit the Changes and Cancellations page for complete details.

Registrations are fully transferable to another person. To substitute an attendee and change the name on a registration, click on the link in the confirmation email or send a written request to regAFHTO@mosaicevents.ca. isit the Changes and Cancellations page for complete details.

Neither AFHTO nor Mosaic Event & Travel Management will transfer any fee or payment balances. It is up to the delegate and their replacement to manage any transfer payments between each other.

Registrations are fully transferable to another person. To substitute an attendee and change the name on a registration, click on the link in the confirmation email or send a written request to regAFHTO@mosaicevents.ca. Visit the Changes and Cancellations page for complete details.

Neither AFHTO nor Mosaic Event & Travel Management will transfer any fee or payment balances. It is up to the delegate and their replacement to manage any transfer payments between each other.

Session selection is part of the registration form. Sessions will fill up so we encourage you to make your selections at the time of registration but this does not need to be completed during the initial registration process. You may return at any time to choose/edit session selections by clicking the link in the confirmation email. Visit the Registration Instructions page for complete information.

If you started but did not complete a registration, you will receive an email (provided that you entered an email address into the form) with a link to access the incomplete record. To have the email resent, contact regAFHTO@mosaicevents.ca for assistance.

Speakers: A $50 discount is provided to a maximum of 2 presenters per concurrent session. Unfortunately, there is no discounted rate for poster presenters.

Volunteers: All concurrent session working group members, registration desk volunteers and awards review committee are also eligible for a $50 discount.

Visit the Registration Instructions page for complete details.

A limited number of student registrations are available at a subsidized rate. Once these are filled, you can request to be added to a waitlist by contacting regAFHTO@mosaicevents.ca.

Students will be required to show student ID at check-in.

Visit the Registration Fees page for complete details.

AFHTO’s policy is that all who attend the AFHTO conference, including speakers and those participating in exhibitor tables, must register for the conference at the appropriate rate. A full non-member registration will be required for access to sessions or Booth Staff Passes can be purchased at a reduced rate, with reduced access. Visit the Registration Fees page for complete details.

This Group Learning program has been certified by the College of Family Physicians of Canada and the Ontario Chapter for up to 11.50 Mainpro+ credits.

MAINTENANCE OF CERTIFICATION
Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 6.5 Category II credits towards their maintenance of certification requirement.


Accreditation will be sought for this program. Further details will be announced closer to the conference.

Patient registrations are available at a subsidized rate. For information on discounted pricing please contact conference@afhto.ca.

AFHTO 2019 Conference

September 19-20, 2019
Westin Harbour Castle, Toronto

This Group Learning program has been certified by the College of Family Physicians of Canada and the Ontario Chapter for up to 11.50 Mainpro+ credits.

Attendance at this program entitles certified Canadian College of Health Leaders members (CHE / Fellow) to 6.5 Category II credits towards their maintenance of certification requirement.

regAFHTO@mosaicevents.ca
1-888-245-4634 (Canada and US)
Conference Website