Terms and Conditions

D.E. Systems' myConferenceSuite Registration System is responsible for personal information under its control. Collection of personal information by myConferenceSuite will be limited to what is necessary for the purposes of registration for the event.

When we use trusted third parties to act on our behalf by performing such functions as processing credit card payments, contractual or other appropriate means are used to ensure compliance by such third parties with this Policy and all applicable privacy laws.

Personal information will not be used or disclosed for purposes other than those for which it was collected, to process the registration data to a given event.

We will keep your personal information as accurate, complete and up-to-date as necessary for the purposes for which it is to be used.

The Policy is subject to PIPEDA and/or any other applicable privacy laws and myConferenceSuite reserves the right to change it at any time.

Study Partners Tutoring Policies

We will contact you within 3 business days to schedule 1-to-1 sessions, or confirm Homework Club or Small Group sessions dates.

We accept Visa and MasterCard payments through our secure registration site. Payments will show as charges to Seminar Partners. We also accept e-transfers at learning@studypartners.ca. Please use the student’s first name as the e-transfer password. Payment is due for all sessions in advance.

If you will be late for a session, we ask you to notify our office as a courtesy. The session will end at the originally scheduled time. We are unable to offer discounts or rebates for partial sessions.

You can cancel or reschedule a 1-to-1 session, with no penalty, with 24 hours’ or more notice. Sessions cancelled with less than 24 hours’ notice are considered a late cancellation, and no refund or credit will be given. Homework Club and Small Group sessions are purchased in a block, based on scheduled dates. No refund or credit will be given for unused or missed Homework Club or Small Group sessions.

Any in-person sessions, including 1-to-1, Homework Club or Small Group sessions, unable to proceed in-person due to reasons beyond our control, including pandemics and government mandated closures, will convert to online sessions, and proceed as scheduled, unless we notify you otherwise.

We will not share personal information about any student, including with teachers, without your permission.

Any harassing, threating or uncivil behaviour by parents or students will result in the termination of the tutoring relationship, with a 50% service fee withheld from any refund we may choose to give.

We will not be liable for any claims arising out of the tutoring relationship.

We reserve the right to change our Tutoring Policies at any time without any notice.

Contact us toll free at 1-833-STUDY-UP (1-833-788-3987) or learning@studypartners.ca.