Session Summary

Keynote: Steady in the Storm: Building Resilience and Civility at Work

Saturday, June 21 1:40 PM - 3:00 PM

Moderator
Tara Chegwin Tara Chegwin
Keynote Presenter
Jaime Mann Jaime Mann
Description:

When the pressure rises, your presence matters most.

In fast-moving, high-stakes work environments, the way we show up under pressure can either anchor a team—or add to the chaos. This energizing, research-backed session helps participants navigate workplace stress with clarity, build personal resilience, and foster a culture of respect and psychological safety—even in the most challenging moments.

We’ll explore how burnout, incivility, and emotional reactivity take root in teams—and how small, consistent acts of steadiness and civility can shift the entire workplace climate. Including real-world strategies and tools you can use immediately, this session is designed to strengthen both your backbone and your impact.

Key Takeaways:

• Understand how stress and incivility affect performance, engagement, and team morale

• Identify your personal stress responses and resilience habits

• Use the 4 A’s model to respond to pressure with clarity and purpose

• Practice simple, high-impact behaviors that promote civility and trust under stress