It is our pleasure to welcome you to the ninth annual Quality Forum! Over the next three days, we, along with the rest of the BC Patient Safety & Quality Council, will host more than 1,250 individuals who are united in their passion for providing the best possible care for patients in our province.
The Council is in a unique position that allows us to build strong relationships with patients, policymakers, care providers, health care administrators, senior executives, academics and others. These relationships have enabled us to tune in to the needs of our health care system. What we’ve heard is a resounding hope for improving the quality of care in BC – and a strong desire to do so together.
Because collaboration is at the heart of improvement, we have proudly included patients in each level of planning for the Quality Forum. We also make every effort to ensure their participation throughout the event, including featuring patient-led or moderated presentations, providing bursaries for patients to attend all three days of programming and an invitation to watch presentations and engage with the audience online. We are happy to say that this year’s Quality Forum is once again a Patients Included event.
Our belief that the most meaningful changes come from working together guides everything that we do to drive high-quality health care in BC. While we may hold varying titles, work in different capacities or inhabit different parts of our province, we are all leaders on the journey to better health care. We all have experiences that can help to make care in this province the best that it can be.
With this in mind, this year’s Quality Forum program was designed with the hope of uniting our community to learn from international experts in improvement, from local champions for better care and, importantly, from each other. There are 63 rapid fire presentations, 102 storyboards and 55 inspiring breakout sessions - all intended to advance person- and family-centred care through teamwork and collaboration.
Whether you’re here for a single event or all three days of Quality Forum 2020, we have no doubt that you’ll leave this year’s Forum feeling connected, energized and inspired to continue in pursuit of high-quality care for every British Columbian.
WHO ARE WE?
The BC Patient Safety & Quality Council is a driving force for high-quality health care in British Columbia. Using evidence-informed strategies, we shift culture, improve clinical practice and advance person- and family-centred care to support the best care possible for every person in our province.
WHAT DO WE DO?
We bring health system stakeholders together to build consensus and provide a provincial perspective on quality.
For example, we recently led the revision of the BC Health Quality Matrix, which provides a common definition and understanding of health care quality for the province. Alongside our partners at the First Nations Health Authority, we engaged more than 30 stakeholder groups and organizations to set a new standard of excellence for how we frame high-quality care.
We develop and foster meaningful opportunities to engage patients, families and caregivers as partners in their care.
Whether you're a patient partner interested in sharing your perspective and experience, or a health care partner looking to incorporate the patient voice, we can help!
Learn more about the Patient Voices Network and how we support patient engagement throughout the province at PatientVoicesBC.ca.
We provide education to build knowledge, skills and confidence in a variety of topics related to improving quality.
Here are just a few of our upcoming offerings that we think you should know about:
Quality Academy
Twice per year we run the Quality Academy – a professional
development
program that equips participants to effectively lead quality and safety initiatives within
their
organizations. Registration for cohort 21 launches May 1, 2020.
Teamwork & Communication Action Series
How we work as a team and communicate
with
each other are essential elements of a healthy culture. We offer a free and interactive
13-week
Action Series that focuses on skills and tools to improve teamwork and communication on your
team. Registration for wave 4 begins in early March.
Quality Café
Quality Café is a free one-hour lunch and learn series. Each session
features a new guest and topic related to improving quality of care.
So What Does Quality Mean, Anyway? Using the Updated
Health
Quality Matrix
March 11, 2020
Workshops
Our full-day workshops provide opportunities for participants to dive
deep
into specific, and often unique, topics related to improving quality of care.
Data-Driven Improvement
Prince George | April 22,
2020
Fraser Valley | September 22, 2020
Design Thinking: A Human-Centred Approach to Health Care
Improvement
Victoria | May 29, 2020
Going Slow to Go Fast: Change Leadership
Vancouver |
June
11, 2020
Kelowna | October 7, 2020
Engage to Improve: Creative Solutions for Working Better
Together
Kelowna | June 24, 2020
Putting Health Care Processes on the Map
Victoria |
January
21, 2021
We’re always adding new events to our calendar! Visit BCPSQC.ca. to learn more about our future learning opportunities.
We lead and support work that aims to improve quality of care in numerous clinical areas.
Our current initiatives are accelerating improvements in:
- -Critical Care
- -Medical Imaging
- -Sepsis
- -Substance Use
- -Surgery
- -Team-Based Primary & Community Care
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