We would like to acknowledge that the land on which we gather is the unceded territory of the xʷməθkʷə̓yəm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səl̓ílwətaʔɬ (Tsleil-Waututh) peoples.

Image Credit: Kyle Thacker

CURIOUS ABOUT THE COAST SALISH ANTHEM?

You may have noticed that our Quality Forum opening remarks and territorial acknowledgement on Thursday includes the Coast Salish Anthem. This song is very close to our hearts, and we take pride in singing it to represent our dedication to cultural safety and humility.

Four years ago, Leonard George joined us at the Quality Forum and shared the vision for the Coast Salish Anthem: that all people (both settlers and Indigenous) on Coast Salish land would come together to sing this song in solidarity. As part of the First Nations Health Authority’s adoption into the Tsleil-Waututh First Nation’s Wolf Clan, staff sing the Coast Salish Anthem together during their weekly morning prayer. We are deeply moved by the First Nations Health Authority's invitation to sing this song as part of their family. When we sing the Coast Salish Anthem during the Quality Forum, it serves as a symbol of our commitment to cultural safety and humility and of our role as allies in this work.

TUESDAY, FEBRUARY 25 | 0700 - 2100
WEDNESDAY, FEBRUARY 26 | 0700 - 1830
THURSDAY, FEBRUARY 27 | 0700 - 1530

Your feedback is immensely valuable to us when planning the program for Quality Forum each year. Your responses to our evaluation forms help to determine the content that participants find most useful and let us know if the event is meeting the objective set out by our Steering Committee.

All evaluation forms will be available within the Quality Forum app. You can also provide session-specific feedback and feedback for the Quality Forum overall on the printed evaluation forms that will be distributed throughout the event.

The University of British Columbia Division of Continuing Professional Development (UBC CPD) is fully accredited by the Committee on Accreditation of Continuing Medical Education (CACME) to provide study credits for continuing medical education for physicians. This event is an Accredited Group Learning Activity (Section 1) as defined by the Maintenance of Certification Program of the Royal College of Physicians and Surgeons of Canada, and has been approved by UBC CPD for up to 11.5 MOC Section 1 Group Learning credits. This program meets the certification criteria of the College of Family Physicians of Canada and has been certified by UBC CPD for up to 11.5 Mainpro+ Group Learning credits. Each physician should claim only those credits accrued through participation in the activity.

CFPC Session ID#: 191906-001

The Quality Awards are presented annually by the BC Patient Safety & Quality Council. Nominations for the 2021 Quality Awards will open in May – winners will receive a $2,500 sponsorship! To be the first to know when nominations open, subscribe to our newsletter or follow us on social media (@BCPSQC). You can also learn more about the Quality Awards at BCPSQC.ca.

EXCELLENCE IN QUALITY: STAYING HEALTHY
The Provincial Overdose Mobile Response Team provides 24/7 short-term crisis intervention and psychosocial support to first responders, frontline workers and people with lived and/or living experience who are impacted by the provincial overdose public health emergency. This project is being presented in B4.

EXCELLENCE IN QUALITY: GETTING BETTER
Aboriginal/Indigenous Health Improvement Committees have helped build a collaborative work environment between Northern Health staff, Indigenous communities, the First Nations Health Authority and Indigenous organizations. This project is being presented in C4.

EXCELLENCE IN QUALITY: LIVING WITH ILLNESS
A research partnership between UBC’s Community Genetics Research Program and the Gitxsan Health Society is identifying people predisposed to a rare genetic condition and helping them receive appropriate and effective care. This project is being presented in E4.

EXCELLENCE IN QUALITY: COPING WITH END OF LIFE
Whole Community Palliative Rounds fosters high-quality palliative and end-of-life care for Interior Health’s largely rural population by supporting collaboration among an extended circle of health care providers both within and external to Interior Health. This project is being presented in D6.

LEADERSHIP IN ADVANCING THE PATIENT VOICE
With her feisty personality and zest for life, Betty Murray has helped shape a culture of person- and family-centred care across Providence Health Care and prepared many other patient partners to meaningfully participate in engagement opportunities that improve health care in BC.

THE DOUG COCHRANE LEADERSHIP IN  QUALITY AWARD
Kim Dixon has changed the way mental health care is addressed in northern BC by creating innovative peer support initiatives for families whose loved ones experience mental illness and addiction. Visit Kim at storyboard #27.

EVERYDAY CHAMPION
Jeff Harries is a family physician working tirelessly to increase awareness of new medical treatment options for alcohol use disorder. Jeff is presenting in G4.

QUALITY CULTURE TRAILBLAZER
Lisa Stewart has led a movement within Vancouver Coastal Health to embed quality improvement into everyday practice and celebrate the amazing work of staff who make a difference.

Breakfasts and lunches are served in the Regency Ballroom on the 3rd floor. Every effort has been made to accommodate special dietary requests submitted by participants when they registered. If you submitted any special dietary requests, you would have received two tickets with your name tag. Please place one ticket at your place setting at each lunch for a staff member to see.

Nutrition breaks and refreshments are hosted in the Georgia and Regency foyers on the 2nd and 3rd floors, as well as the Stanley Room on the 34th floor. See the "Maps" section of the app for reference

If you are checking out of the hotel during the Forum, please leave your luggage with the hotel concierge.

You will find coat racks at the back of the Regency Ballroom on the 3rd floor.

We strive to ensure that the Quality Forum is inclusive and accessible to everyone who attends. There is a universal (open to all genders) single-stall washroom available on the 2nd, 3rd and 4th floors. They are clearly marked as universal and wheelchair accessible. Multi-stall gendered washrooms are also available on the 2nd, 3rd and 4th floors, with designated wheelchair accessible stalls on the 2nd and 3rd floors. There are two gendered multi-stall washrooms on the 34th floor, however, these spaces are not wheelchair accessible.

We are continually trying to reduce our carbon footprint and be mindful of our environmental impact. Here are some of the actions we’ve taken to make Quality Forum 2020 more sustainable:

• We have once again reduced the number of printed program guides that will be distributed. You can find all the same information electronically on our website and within this app.
• We’ve placed water stations throughout the meeting space on each level of the hotel to fill your new BCPSQC reusable water bottle.
• There are separate garbage, recycling and compost bins available so you can sort your waste appropriately.
• Your new BCPSQC tote bag is made from eco-friendly materials. Be sure to reuse it after the event!
• We've eliminated plastic name tag holders and opted for a recyclable alternative. Look out for name tag disposal bins – we'll be collecting any unwanted name tags to be properly recycled after the event.
• For the first time ever, the Quality Forum will feature a virtual plenary presentation! We are happy to support Diarmid Campbell-Lendrum and his team at the World Health Organization in their efforts to reduce carbon emissions by limiting travel.