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Foundations of Co-op Management
Wednesday, April 3rd, 2024
Thomas Lounge, Oakham House
55 Gould St. Toronto, ON M5B 1E9
Register by March 11, 2024!

This interactive day of learning covers the foundational information every housing co-op manager needs to know. We will start with the co-op principles, then move on to the core management standards for housing co-ops and finish the day discussing the importance of good customer service in housing co-ops. The day will be structured so you have plenty of time to network and learn from each other. During the lunch break we will be joined by keynote speaker Amanda Rocheleau to talk about self-care and the importance your health has on your effectiveness in the workplace. Whether you are new to co-op housing management or looking to refresh your skills, this course has something for everyone. 

Course Modules

Modules will focus on processes and effective reporting to the board of directors, so they have the information they need to make good decisions. With time allotted for working together and discussion, we will cover:

1.      Co-op Principles: A deeper review of the principles starting with the story of how and why they were developed.

2.      Managing the Finances: Understanding key financial concepts; monthly financial statements; arrears administration; funding programs; operating and capital budgets.

3.      Keeping the co-op in good repair: Preventative maintenance and workorder systems; unit and common area inspections and capital plans; a look at who we are hiring, and managing risk.

4.      Keeping the co-op full: Marketing strategy/plan; vacancies; timely unit turnovers; signing Occupancy Agreements, and receiving required deposits.

5.      Meeting the co-op’s legal requirements–Legislation, by-laws & policies; privacy & Human Rights; insurance coverage & claims; notice of change and evictions.

6.      Supporting Good Governance – Making recommendations; Planning for board and members’ meetings; organizing annual board orientation and annual board planning session.

7.      Also included: access to our online learning module You and Your Co-op: starting out as a housing co-op manager plus two webinars.

Every attendee will receive comprehensive reference materials.

CHF Canada members Young member discount (under 35) Service managers/Government Non-members
$300.00 $200.00 $500.00 $600.00


Deirdre Bain, Education Program Coordinator

Peter Gesiarz, Regional Manager, Ontario

416-366-1711 ext. 236